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• We want you to shop with confidence on Cityhackz.

  • Return Period: Returns are accepted within 3 days of delivery.

  • Condition: The item must be unused, undamaged, and in its original packaging (including box, manual, and accessories).

  • Exchange / Refund: You may request an exchange or refund if the product is defective, damaged, or not as described.

  • Return Process:

    1. Contact Cityhackz Support within 3 days of receiving your item.

    2. Send an email to support@cityhackz.com.ng with your order number and a clear description (attach photos if applicable).

    3. Our team will guide you through the return pickup or drop-off process.

  • Exclusions: Returns are not accepted for items showing signs of use, physical damage, or modification after delivery.